
Please ensure you read our terms below before committing to purchase. Thank you.

Credit Card:
For credit card transactions call Head Office on
Ph: 1300 799 472 or 03 9314 7272
or you may email us at sales@tanacious.com.au and we will contact you.
Direct Deposit:
Internet Transfer: Please leave your ebay user ID only as reference.
Bank teller payments: As the teller will not allow you to leave a name as reference please email us the receipt number, This is so we are able to identify your payment.
Failure to do the above will create delays in despatch.
Paypal:
Please quote your ebay user ID.
.
Cheque / Money order:
Please make cheques payable to 'Tanacious Pty Ltd' and send to P.O Box 6197, West Footscray, VIC 3012

All claims are to be made within 7 days of purchase
Our Guarantee:
Tanacious products are guaranteed to be fresh & made from the finest quality ingredients available. We understand that internet purchasing can be guess work and if you are not 100% happy with the quality of Tanacious you can return it & we will refund your money. You MUST contact us within 7 days from the date of purchase.
Postage charges are non-refundable the exceptions being if the item you purchased does not match it's description or is believed to be faulty.
NO refunds on "change of mind" purchases
HOW TO SPECIFY YOUR PRODUCT CHOICE:
It's easy! Once you have made your purchase simply tell us the name of your chosen product/s using the 'ask seller a question' or 'contact us' link.
If we do not hear from you within 24hrs we will send our best selling product 'Captivate'.
CONTACT US:
If you have any questions about our products please feel free to contact us on
Ph: 1300 799 472 or (03) 9314 7272
9am - 6pm EST Monday - Friday.
or
PICK-UP AVAILABLE:
Melbourne residents may arrange a time with us to pick-up their product.
FEEDBACK:
If you are happy with our product/ service, please leave feedback and we will do the same for you.
If there is a problem please contact us immediately and we will endeavour to fix it.

RE: Special Offer; No additional postage charges apply to your free bottle.
Your order/s will be sent via courier, All parcels will be sent insured & can be tracked.
To minimize delays in transit, Australia Post Express will be used for those who live in remote areas.
IMPORTANT: Postage will be delayed if you do not do the following;
1.Specify your product choice
2.Leave your ebay username as reference OR
3. notify us of your receipt of payment (if paying via bank deposit).
Before you bid you MUST ensure that your shipping address listed on your ebay account is correct. If an incorrect address is given, you will be charged a re-delivery fee