"No Hassle" Return Policy:
At Magna Case our goal is to ensure you are completely satisfied with your purchase. If for whatever reason you are dissatisfied with your purchase, you can return it to Magna Case within 14 days of receiving the item(s) (Subject to the rules and policies set forth below), at which time we'll gladly exchange it for another item or give you a refund (excluding shipping/handling charges and a 15% restocking fee), whichever you prefer. All returned or exchanged items must be in new condition, in their original box, and all accessories. International shipping is non-refundable.
Not responsible for errors or omissions, prices and specifications subject to change at any time.
We count on POSITIVE feedback!
We are a family owned and operated company. Our family and our employees families depend on ebay for our livlihood. We strive for 100% customer satisfaction, and hipe that we earn your 5 star postive feedback. If you have and problems or questions about your purchase or our services and feel you cannot leave 5 stars than PLEASE email us first, and we will do whatever it takes to make you a satisfied customer. Thank you for your support!
Customer Service:
Our line of products features a variety of unique camera bags and cases. Our products are elegantly and ergonomically designed with fine materials and expert workmanship to ensure equipment security, style and easy accessibility. Magna Case® products make the difference with their unique features, performance and prices.
Although our products are targeted to the professional and amatuer video market, many bags are versatile and are specifically designed by our research and development department to make them convertible for non-photography related needs, whether it is for a business trip or for casual use.
We will be adding new product lines regularly, so feel free to contact us anytime about cases for your equipment.
You can contact us at:
Magna Case
Local Ph. (616) 928-2286
Customer Service Toll Free: 1-866-553-6064
Fax: 616-237-5950
International Orders:
Customers are responsible for all customs, duties, and taxes. International shipping is non-refundable.
Warranty Information:
Limited Lifetime Warranty covers any manufacturer defects. Warranty does not apply if the case has been damaged by accident, modification, misue, or unauthorized repair. Please contact us 1-866-553-6064 or your dealer to make arrangements for repairs. If the case has been discontinued or the item is no longer available, Magna case at its sole discrestion may substitute the item for equivlant value or function.
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