Tree Free Greeting Card Terra

Payment Methods:

• PAYPAL
• Bank Deposit Express
• Money Order
• COD- store pick up

Payment is to be made within 5 days and please make contact within 48 hours of end of sale. Should you require longer please contact me prior to placing a bid, so an arrangement can be made. International purchases- please note that PAYPAL is the only payment method accepted.

Shipping Methods:

• Standard Post
• Express Post
• Registered Post
• Airmail

Usual delivery estimates are 2-5 days for Domestic . Perth may extend up to 10 days. International estimates are between 7- 10 days. If there are any delays, please don't hesitate to contact us so that we can follow through with Australia Post Service.

Purchases are always delivered within 24 hours or when payments have cleared. Posted Monday through to Saturday. All items are carefully packaged and we do not charge a handling fee, only Australia Post costs.

For added peace of mind, you may choose to have your purchase registered at an additional fee of $2.75 for AU & $8.10 for US. This insures coverage up to $100.00.
Please note that all care is taken when packaging and shipping purchases, Kisses Wishes & You takes no responsibility for delivery of parcels or damage to goods made by Australia Post. If you have any concerns, please take up the optional insurance made available, to insure your purchases.

We want are customers to be happy with their purchase and the service we provide and will gladly exchange goods if returned within a 7 day period from time of sale. Goods must be sent at the expense of the customer, in it's original packaging, unused, unworn and in perfect condition, with the original receipt please.

Kisses Wishes & You will not authorize an exchange if the above terms are not met. Please email customer service to authorize your exchange before returning your purchase, within 48 hours of receiving your parcel. Shipping charges are the responsibility of the customer, unless an error was made by Kisses Wishes & You, in which we will incur the expense.

Due to the Health & Hygiene regulations and in an effort to protect the health of our customers, earrings and body jewelry are unable to be exchanged or refunded. A re-stocking fee of 20% applies to all returns.Winner of auction/sale to please make contact within 48 hours of close of sale. Payment to be made within 5 days please. Should you require longer please contact us prior to placing a bid, so an arrangement can be made.

Please don't hesitate to email us with any questions. We are always here to help!!

Kisses Wishes & You guarantees that our products will be delivered in new condition with out damage or fault in craftsmanship. Our sterling silver is new and is guaranteed to be .925 hallmarked Sterling Silver. Where gems have been used, these are guaranteed to be genuine natural gems or as where described .