Please note that warranty postage is non refundable.
Used Computers: All USED computers or computer parts are covered by a 30 day return to base warranty (unless otherwise stated) ALL freight costs must be covered by the buyer. Used notebooks are covered by a 30day return to base warranty. No warranty is given on notebook batteries.
New Computers: All NEW computers or computer parts are covered by a 1 year return to base warranty. All freight costs must be paid by the buyer. 3 year onsite warranties are available and covers you for parts and labour for 3 years. Contact us for details and pricing.
We will replace, refund or repair the item depending on product availability. The customer must bear the cost of returning warranty items to base (this includes DOA items). Return postage to the customer will be covered by us.
We do not cover damage during transit, and only goods covered by insurance will be warranted for theft. Although all items will have to be signed for.
The warranty does not cover abnormal use or goods that have been tampered with in anyway.
It should be noted that we are very experienced in packaging goods and thus any damage occurring during transit is unlikely.
If you are not willing to be bound by these terms and conditions please do not bid on this item.
If you do have a problem please communicate with us and we will endeavour to accommodate your needs.
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