We take the following payment methods :

• DIRECT DEPOSIT- Please state your NAME in description. Not item number.

• MONEY ORDER Via Australia Post

• PAYPAL - We accept Paypal as payment for this item. We reserve the right to ask for more identification and/or refuse Paypal payments if we are suspicious of fraud.

• CASH ON PICK-UP - From our premises in Annandale, Sydney. We take Visa, Mastercard, EFTPOS and cash.

• Tax/Warranty invoice will be provided with the item/s. All our sales are inclusive of GST

• All auctions are must be paid within 7 days of the auction ending.
  
  Note: All funds must be cleared before shipment.

• Item will not be shipped until full payment is cleared.

• REFUND POLICY. We will not refund for incorrect choice or if the phone is faulty when it has a warranty. In accordance with the ACCC and Fair Trading, it is up to our discretion to refund or not only if the item is faulty 3 or more times. Please don't request a refund if the item has been faulty once or twice.

• All item prices include GST. A tax invoice will be issued with each purchase for warranty and taxation purposes.

• Pocketronics adheres to all eBay trading rules and standards.

• Some pictures contained within the listing are for illustration purposes only.

• EXPRESS POST - We use Australia Post Express and Platinum Express Post satchels. You will have to sign for
  Platinum Express Post satchels on delivery. NOTE - These cannot be insured but are trackable.

• REGISTERED POST - boxed and sent via registered post with a standard $100 insurance. If you pay the extra $2 insurance option then it will be insured fully (if item over $100).

• COURIER - We use Australian Air Express overnight service. They will attempt to deliver from us (in Sydney) to any of the Eastern Australian major cities and regional areas the next business day, but it isn't guaranteed. Outside these areas it will take 2 business days or even 3 business days for some areas in Northern WA and outback NT. This option is automatically insured for the first $800. There is no need to add the extra $2 for insurance.

• PICK-UP is available from our premises at Unit 6, 2 Young St, Annandale, Sydney NSW 2038. We take EFTPOS, VISA, MasterCard, Bankcard and cash.

• INSURANCE? Express Post cannot be insured. The Australia Post registered/insured or Courier options are available if you are concerned about this.
  
  We take no responsibility for items being lost, stolen or damaged during transport if you choose not to insure them. So, without insurance there are no grounds for a replacement/refund.

• 12 months manufacturers warranty. (Warranty invoice will be provided with the item/s)

• If a warranty applies then it is stated in the item description. If a warranty isn't stated (such as some second hand items) then there is a satisfaction guarantee on delivery but no ongoing warranty. NOTE : We do not offer a Early Life Failure swap over service. All phones, even 1 day old phones, must go to an authorized service centre for repair. 

• RETURN FREIGHT CHARGES  - We will pay for return freight charges ONLY WITHIN THE FIRST 7-DAYS after you receive the item. After that the customer must pay the cost of returning the item. 

• We guarantee that we will help you get your item repaired if something does go faulty.

• CUSTOMERS ARE REQUIRED TO PAY FOR TRANSPORTING THEIR PHONES TO THE NEAREST
  AUTHORISED SERVICE CENTRE SHOULD A FAULT ARISE.
  
  Our aim is to keep you, the eBay customer, happy.