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 | Q: Hi, what is your return policy? |
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 | A: If the item is faulty or wrong item was sent, just email me, I will give you full refund includ postage and I can guarantee, hassle free transaction. |
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 | Q: Do you combine shipping? |
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 | A: Yes, we do combine shipping for purchase made within 7 days. Please make payment with one COMBINED INVOICE. |
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 | Q: When can I expect my order to arrive? |
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 | A: I post the item the same day or next business day after cleared payment. Usually 2 to 5 business day to get your item within Australia and 5 to 12 business day for World-wide. |
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 | Q: Can I pick up my item? |
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 | A: Sorry, pick-ups are Not available. |
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 | Q: How long do I have to pay for the item? |
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 | A: Within 7 days from first "Auction End". Dispute will be open for unpaid items. Every item involved with eBay fees, therefore sellers have to go through open the dispute to re-list the items. So, please serious bidders only! |
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 | Q: I haven't received my item yet. |
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 | A: Sometime it takes longer than usual and in most case the item was sitting in the local Post Office. Please contact me if the item posted via Express, Registered or Insured. Unfortunately there is no tracking number for the Regular mail and Air mail without insurance - Please check out the local post office. |
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 | Q: Can I make payment by Bank Deposit ? |
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 | A: Payment option for International buyers PayPal only! For Australia buyers Bank deposit, Money Order and PayPal accepted! Bank account name-Calla Cho...BSB-066134...Account No-10438170...Commonwealth Bank |
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 | Q: Isn't the postage too much? |
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 | A: There are high costs of selling items on eBay. The fees are higher if the auction started at higher price. All our auctions start at $0.99 or No reserve price and a lot of them sold at the starting price. So, I had to raise the postage. The actual cost of the stamp is $1.00 to Australia and $2.00 to World Wide in most case. Please don't bid any items from me, if you think the postage is too much. |
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 | Q: How can you sell high quality items at such a low price? |
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 | A: It's simple. I buy Super Grade Stainless Steel Jewelry from "Manufacturers", not from importers or wholesalers. So, there are no middlemen, no middle margin. |
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 | Q: When will you leave me feedback, I have paid. |
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 | A: We have auto system which return the positive feedbacks to buyer after received positive feedbacks from buyer. Please contact me before you leave any unhappy feedbacks. Any problems will be solved simply. I am very understanding and easy going. |