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Air Purifier Model 9079F
With Hepa Activated Charcoal Filter, Powerful UV lamp, Electrostatic Precipitator and -ve Ion generator
This product adopts advanced patent technologies to achieve the purification effects of sterilization and deodorization functions. It is a high-tech health product, specializing in solving the problems of air pollution in cars, modern offices, homes, hotels, hospitals and entertainment areas. By recreating the natural atmosphere of mother nature, the product maintains a safe, clean and healthy environment.
M9079F FEATURES
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Charcoal Filter and Hepa Filter
- Simple Manual Switch and Remote Control
- Quiet and Suitable for Bedroom Use
- Powerful UV Lamp
- Electrostatic Precipitator ESP
- Negative Ion Generator
- Noise rating in db for the various settings. High: 45dB, Ambient: 35dB
- How much the replaceable spare parts cost. The Hepa/charcoal filter is AUS $12.00/Set (2 per set)
- Hepa/Charcoal filter life span is about 6 months (environmental conditions may vary life span)
- Suitable for Room size up to 50 Square meters (24hrs power on)
- Purify 124 cubic meters per hour hours power on)
- Unit Size (L x W x H): 430 x 310 x125 mm
- Unit Gross Weight: 4 kg
- Cubic Postal weight 8Kg
An electrostatic precipitating (ESP or Plasmas) air purifier is usually composed of a charging section and a collection section. The charging section uses high-voltage wires to impart a positive charge to the incoming pollutant particles. The charged particles are then drawn into a secondary electric field, where they are collected on a series of metal plates carrying the opposite charge. Clean air is then re-circulated back into the general air stream. It can capture particles in a range of 0.01 micron to 1 micron.
HEPA FILTERS
HEPA is an acronym for "high efficiency particulate air". Basically HEPA is a type of filter that can trap a large amount of very small particles. HEPA are made from very tiny material that is tightly corrugated. This creates a filter consisting of a multitude of very small sieves that can capture extremely small particles. Once trapped, pollutants and particles are not able to flow back into circulation, due to the highly absorbent pores of HEPA.
There are three kinds of HEPA Air Purifiers on the market.
"True HEPA" Filter
True HEPA filter is able to trap at least 99.97 percent of particles of 0.3 microns. True HEPA filter may be more expensive than other HEPA filters. Moreover, True HEPA filter after using for a period must be disposed, can not be washed or cleaned to use it again.
“HEPA Type” Filter
HEPA type filter may be made in similar ways to true HEPA filter and may even resemble it. HEPA type filter do not has to meet the same standards as true HEPA filter. It often captures only 60 to 90 percent of particles and that percent can fall even lower for particles of 1 micron and below. HEPA type filter is less expensive than true HEPA filter, however, HEPA type filter just same as true HEPA filter, after using for a period it must be disposed, can not be washed or cleaned to use again.
“Permanent HEPA” Filter
On filtering efficiency, permanent HEPA filter can be looked to true HEPA filter. It is able to trap at least 99.97 percent of particles of 0.3 microns. The most advantage of permanent HEPA filter is that it is cleanable then can be used again.
 
OPERATING INSTRUCTIONS
The air purifier may be operated by the manual controls located on the air purifier (as shown below) or by your remote control (shown in Figure 3).
1. When the air purifier is initially plugged in, the buzzer will come on a “beep” voice indicating that there is power to the unit.
2. Turn the air purifier on by pressing On/Off Button (![]() ) and the red indicator will lit until pressing On/Off Button (![]() ) again. (Figure 1)
3. Upon turning the air purifier on, the unit will be in the High mode.
4. Pressing Mode Button (![]() ) at this point will set the air purifier into Low mode.
5. Pressing Mode Button (![]() ) once more will set the air purifier back to High mode. 6. To turn the air purifier off, press the On/Off Button (![]() ).
TIMER FUNCTION:
This function will work in any mode. The timer function allows
you to set the length of operation from 1 hour (1H) to 8 hours (8H). Press Timer
Button (![]() ) to set your desired operation time. Once the timer has been set, the timer indicator will lit and the timer will count down the hours, until the air purifier will turn itself off. Pressing Timer Button (![]() ) once more after the timer indicator reflects 8 hours (8H) will reset the air purifier to continuously running.
HEPA RESET FUNCTION:
Over a period of time, the HEPA filter performance will begin to decrease. At this point the HEPA filter need to be checked or replaced,
HEPA Filter Reset Indicator will illuminate and flicker, also the buzzer will come on a “beep, beep” noise. After replacing the HEPA filter, RESET the HEPA Filter
Reset Indicator by pressing HEPA Filter Reset Button, then the indicator will stop flickering and the buzzer will stop sounding. Pressing HEPA Filter Reset Button at normal working statement, the air purifier will be no any operation but only the buzzer comes on a “beep”.
REMOTE CONTROL FUNCTION:
All the functions performed with the Remote Control work identically to the manual controls. (Figure 3)
1. Install two “AAA” batteries.
2. Do not mix old and new batteries. Do not mix alkaline, standard (carbon-zinc) or rechargeable (nickel-cadmium) batteries.
REMOVING/CLEANING/INSTALLING PRE-FILTERS (See Figure 4)
● To remove air inlet covers
1. Turn off and unplug the unit;
2. Press the spring buttons and take off the air inlet covers from the unit.
The pre-filters are attached on the air inlet covers.
(See Figure 4 and consult the indication of arrow)
● To clean pre-filters
1. Clean pre-filters with the vacuum brush attachment of your vacuum cleaner.
This will remove lint and dirt from the filter;
2. Use a clean, damp, soft cloth to wipe the pre-filters again.
- 5 -
● To install air inlet covers
1. Direct the air inlet covers bottom toward the hooks on the bottom-side of the unit;
2. Install the air inlet covers to the unit by gripping and pressing the spring buttons;
3. Ensure the air inlet covers are flush with the surrounding surface and securely latch in place.
REMOVING/INSTALLING HEPA FILTERS (See Figure 4)
● To remove HEPA filters
1. Turn off and unplug the unit;
2. Press the spring buttons and take off the air inlet covers from the unit.
3. With the air inlet covers removed, remove the used HEPA filter and dispose of it in the garbage. Do NOT try to wash and re-use the HEPA filter. Replace with a new HEPA filter then insert it into the air purifier.
● To install air inlet covers
1. Direct the air inlet covers bottom toward the hooks on the bottom-side of the unit;
2. Install the air inlet covers to the unit by gripping and pressing the spring buttons;
3. Ensure the air inlet covers are flush with the surrounding surface and securely latch in place.
CLEANING AND MAINTENANCE THE UNIT
1. The air purifier should be checked at least once every week and the pre-filter should be cleaned every week. More frequent cleaning may be required depending upon environmental conditions.
2. Clean the pre-filter as REMOVING/CLEANING/INSTALLING PRE-FILTERS.
3. When HEPA Filter Reset Indicator illuminates and flickers, check the HEPA filter as REMOVING/INSTALLING HEPA FILTERS. If the HEPA filter turns white to grey even black, replace it with a new one. If the HEPA filter is still white, please install it back to unit and reset the HEPA RESET BUTTON.
4. Use a clean, dry, soft cloth to wipe the external surface of unit.
NOTE: Do not stick any foreign objects or your fingers inside the unit.
CAUTION: Do not use gasoline, benzine, thinner, harsh cleaners, etc., as they will damage the product. NEVER use ALCOHOL OR SOLVENTS.
IONIZER FUNCTION:
Ionizer can clean air. This function will work in any mode. Press Ionizer Button to start the negative ion generator and stop the generator by pressing Ionizer Button again.
ESP RESET FUNCTION:
If the ESP filter is defect or need to be cleaned, ESP Reset Indicator will illuminate, and the ESP filter will stop working, however, the fan still blows. Now you need to turn off the air purifier and unplug the unit, clean or reinstall the ESP filter then turn on the unit again. If the ESP Reset Indicator will illuminate, please check the ESP filter and repeat above action again.
CAUTION: The ESP filters have many edges and areas that can trap water after washing so they should be completely dry before installing into the unit.
Figure 3
REMOVING/CLEANING/INSTALLING ESP FILTER (See Figure 3)
1. Turn off and unplug the unit;
2. Press the spring button and take off the air inlet cover from the unit.
3. With the air inlet cover removed, grip the handle of ESP filter and pull it out. Wash and use a soft, damp cloth to wipe the ESP filter.
4. Ensure the ESP filter is completed dry before it is inserted back to the unit.
5. Install the air inlet cover to the unit and ensure the air inlet cover is flush with the surrounding surface and securely latch in place.
NOTE: Clean the ESP filter every 2-3 weeks, sooner if needed.
CAUTION: The ESP filter has many edges and areas that can trap water after
washing so it should be completely dry before installing into the unit.
--- For tobacco smoke or particles that are not easily removed
1. Remove the ESP filter from unit as described above;
2. Use a scrub sponge coated with a mild soap or water solution and wipe the ESP filter from top to bottom;
3. Wipe down the ESP filter with a damp cloth and ensure that no soap residue remains on the ESP filter and it is completely dry.
4. Insert the ESP filter back into the unit.
NOTE: The air purifier may experience some discoloration on ESP filter over time. This is normal and does not affect the performance of the product in any way.
REMOVING/INSTALLING HEPA FILTER (See Figure 3)
● To remove HEPA filter
1. Turn off and unplug the unit;
2. Press the spring button and take off the air inlet cover from the unit.
3. With the air inlet covers removed, remove the used HEPA filter and dispose of it in the garbage. Replace with new HEPA filter then insert it into the air purifier. Please position the arrow on the filter with the black active carbon filter facing inside.
NOTE:
a. Do NOT try to wash and re-use the HEPA filter. Please contact the seller to
purchase extra new HEPA filter.
b. There is an active carbon filter attached on the HEPA filter together.
● To install air inlet cover
1. Direct the air inlet cover bottom toward the hook on the bottom-side of the unit;
2. Install the air inlet cover to the unit by gripping and pressing the spring button;
3. Ensure the air inlet cover is flush with the surrounding surface and securely latch in place.
WALL MOUNTING USAGE
The air purifier can be used by mounted on the wall.
1. Drilling two holes on the wall comply with a wall-mounted tool applied in the gift box; then fix two screws into the holes;
2. Direct the wall-mounted hooks on the rear of the air purifier to the screws then fix on;
3. Plug the air purifier and use remote controller applied to start and stop it.
NOTE:
1. As mounting the air purifier, always unplug the unit.
2. As mounting the air purifier, the bottom of the unit MUST be 6 feet (1.8 meters) high from the ground of your room.
CLEANING AND MAINTENANCE THE UNIT
1. The air purifier should be checked at least once every week and the pre-filter should be cleaned every week. More frequent cleaning may be required depending upon environmental conditions.
2. Clean the pre-filter as REMOVING/CLEANING/INSTALLING PRE-FILTERS.
3. Clean the ESP filters every 2-3 weeks as REMOVING/CLEANING/
4. If ESP Reset Indicator illuminates, you need to turn off the air purifier and unplug
the unit, then check or clean the ESP filters as REMOVING/CLEANING/
5. Use a clean, dry, soft cloth to wipe the external surface of unit.
NOTE: Do not stick any foreign objects or your fingers inside the unit.
CAUTION: Do not use gasoline, benzine, thinner, harsh cleaners, etc., as they will damage the product. NEVER use ALCOHOL OR SOLVENTS.
TROUBLE SHOOTING TIPS
If the air purifier shuts off unexpectedly, safety features may have been activated to prevent damage or injury. If this happens:
1. Be sure the air purifier is plugged into a working electrical outlet;
2. Check to be sure the ESP filters is firmly seated in place;
3. Check to be sure the air inlet covers are latched firmly in place.
NOTE: IF YOU CONTINUE TO EXPERIENCE A PROBLEM, PLEASE RETURN THE AIR PURIFIER TO THE PLACE OF ORIGINAL PURCHASE OR SEE YOUR WARRANTY. DO NOT ATTEMPT TO TAKE APART THE UNIT BY YOURSELF. DOING SO MAY VOID YOUR WARRANTY AND CAUSE DAMAGE TO THE PRODUCT OR PERSONAL INJURY.
FREQUENTLY ASKED QUESTIONS
● Is the air purifier considered an ozone generator?
- No. Ozone generators produce large amounts of ozone and the EPA considers these unsafe for household use. The air purifier electrostatically removes particles from the air and release only trace amounts of ozone.
● What does the power setting do?
- The power setting can change the speed of fan. Use Low or High setting according to the need for the air quality in which the unit is placed.
● The air purifier was making a “cracking” sound and now it doesn’t seem to be cleaning the air any more. Is it broken?
- No. The air purifier needs to be cleaned. When too much dirt accumulates on ESP filter, the power to the collector rod turns-off, but the fan will continue to run. Stop the unit and clean the ESP filters and it should then operate normally. See ESP RESET FUNCTION and REMOVING/CLEANING/INSTALLING ESP FILTERS.
Pollutants Removed By Common Filtering Components |
|
Air Ionizer |
HEPA Air Filter |
Activated Carbon
Air Filter |
Ozone |
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* Solid Particles
* Smoke
* Dust/Dust Mites
* Dead Skin
* Pollens
* Insect Feces
* Mold Spores
* Animal/Pet Dander
* Chemicals
* Bacteria
* Microorganisms
* Viruses
* Volatile Organic Compounds (VOCs) |
* Solid Particles
* Smoke
* Dust/Dust Mites
* Dead Skin
* Pollens
* Insect Feces
* Mold Spores
* Animal/Pet Dander
* Chemicals
* Bacteria |
* All organic chemicals and gases, and some other types of chemicals.
* Cigarette smoke
* Odors
* Automobile Exhaust
* Kitchen cooking odors
* Smog |
* A variety of organic chemicals
* Certain types of bacteria and other micro-organisms
* Odors
* Algae
* Exhaust Fumes
* Bacteria
* Carbon Monoxide
* Mildew
* Nicotine
* Gases/Fumes
* Viruses |
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What are Ions, and How Do They Clean the Air?
Principle and Features
Principle: An ozone sterilizer is a multi-function device, adopting the same principle as the generation of ozone by lightning in nature, (ie, using air as the raw material to generate ozone). It uses the high frequency corona discharge for the purposes of sterilization and disinfection. Having strong oxidizing properties, active oxygen (ozone) at certain concentrations can change into oxygen, without any residue or secondary pollution, so it is praised as the cleanest oxidant and disinfectant, a true gift of nature. In daily living, we can always feel that the air is especially fresh after a thunderstorm, which is the effect of ozone (active oxygen).
Features: Sterilization and disinfection, removing smoke, gas and odor, mold prevention, preservation, no untouched area in sterilization, absolutely no secondary pollution, people can stay in the room while the equipment functions, environmentally safe, and health protection.
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How Ozone works?
An ozone molecule is formed by the combination of an oxygen molecule (O2) with an oxygen atom (O). This O atom is freed by ultraviolet radiation in sunshine, or produced by high voltage lightning. Most ozone exists naturally in forests and on seashores. Ozone is an inflammable and easily water-soluble gas, with no color and is non toxic. In thin concentration, it has a specific grassy smell similar to fresh air near a forest or beach. In high concentration, it has an irritating pungent odor. When Ozone (O3) breaks down into Oxygen (O2), an oxygen atom (O) becomes free. This oxygen atom (O) is chemically active and has a very strong oxidizing, disintegrating and neutralizing ability, three thousand times more powerful in killing bacteria than chlorine |
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How Negative Ions work?
There are positive and negative charges in the air. Too many positive ions will leave you feeling depressed, lethargic, headachey and more. Discharge of a high-voltage pin electrodes are able to produce voluminous negative ions. These negative ions are able to attach themselves to airborne toxins and remove the pollutant from the air.
Negative ions and particles magnetically attract to one another. When there is a high enough concentration of negative ions in the air, they will attract to floating particles in large numbers. This causes the particle to become too heavy to remain airborne. As a result, the particle will fall out of the air, preventing it from being inhaled into the respiratory tract where it can trigger breathing and health problems.
The ionized particle will then be collected by normal cleaning activities, such as vacuuming or dusting. If the particle happens to be kicked back up into the air again, it will be ionized, and quickly settled out of the air once again.
Negative ions remove bacteria, vitalize our cells, increase the oxygen holding capacity of blood, improve metabolism, improve alertness, remove fatigue, boost resistance to disease, have a substantial healing effect on headache, insomnia, constipation, allergy, asthma and more.
Relief from asthma and other respiratory disease. A study by doctors shows that negative ions generally lead to favorable effects, and many individuals experience relief from asthma and other respiratory diseases.
Proven Negative Ion purifying technology is applied to remove particles from the air effectively, such as bacteria, mold, dust mites, and other allergens. Ionization also removes ultra-fine particles that a filters cannot capture (as low as .01 microns), such as smoke, viruses, and chemical fumes (hydrocarbons such as town gas, methane, fuel emissions).
It is a powerful odor eliminator. This unit effectively removes and neutralizes lingering odors from your environment. This air purifier can effectively eliminate the odors caused by cigarettes, cigars, body odor, garbage odors, toilet odor, pet odor, etc. . . .
It is a effective filter sanitizer. This unit, with its high level of ozone output, is effective at killing bacteria, micro bugs, molds, mildew and dust mites and provide you and your family with a more sterile environment.
Facts about Indoor Air Quality
- According to the American College of Allergies, 50% of all illness is aggravated or caused by polluted indoor air.
- The Environmental Protection Agency (EPA) themselves declare that indoor air is anywhere from 2 to 10 times more hazardous than outdoor air.
- The EPA also warns us that the indoor air quality is the United States' number one environmental health problem.
- Today's homes and buildings are built air-tight, and contain a long list of pollution sources (see list). As a result, natural air-cleansing agents such as ozone and negative ions are kept out, while contaminants are kept in.
- A recent study found that the allergen level in super-insulated homes is 200% higher than it is in ordinary homes.
- According to Scientific America, a baby crawling on the floor inhales the equivalent of 4 cigarettes a day, as a result of the outgassing of carpets, molds, mildews, fungi, dust mites, etc.
- Most people spend well over 90% of their time indoors. In which case, indoor air is going to impact our health far more than outdoor air.
- The EPA informs us that 6 out of 10 homes and buildings are "sick", meaning they are hazardous to your health to occupy as a result of airborne pollutants.
Other Interesting Facts Related to Indoor Air Quality
- Asthma cases have increased by more than 100% since 1976.
- About 1 in 9 children now have asthma.
- Death rates due to asthma have tripled, and quintupled in children ages 5 to 9, since 1976.
- Hospitalization rates and doctor visits are still continuing to increase dramatically.
Common Sources of Indoor Air Pollution in your Home or Building
- People. About 80% of what you see floating in a ray of sunshine entering your home is dead human skin flakes. And remember, we can only see about 10% of the airborne pollutants. Dead human skin is a staple of the dust mite diet. Negative ions remove dead skin from the air, which also removes a host of dust mites and other bacteria from the air you breathe. Ozone destroys many of the bacteria that reside on these flakes.
- Dust. About 40 pounds of dust is generated per 1,500 square feet every year. Each speck of dust carries about 40,000 dust mites and other illness-causing bacteria and viruses. Negative ions also remove dust particles from the air, which also removes the contaminants residing on them. Ozone destroys the microorganisms carried by dust.
- Allergens. Pollens, ragweed, and a variety of other allergens find their way into the home from outdoors.
- Carpet, Plywood, and other Construction Materials. The "new" smell associated with new carpet, newly painted walls, new home, remodeled room, etc. is actually the outgassing of the chemical solutions used to treat these products. Wood floors are better for the health than carpet, but carpet is much more affordable. Ozone oxidizes these chemical fumes so they are no longer toxic.
- Mattresses and Furnishings. Treated with fire retardants and other chemicals, which add to the chemical vapors we breathe inside. Chemicals are oxidized by ozone.
- Pillows and Blankets. Dust mites comprise over 50% of the weight of the average pillow.
- HVAC Systems. Air ducts serve as a fertile breeding ground for mold spores.
- Household Cleaners/Aerosols, Insecticides, Pesticides. We literally poison the air we breathe with chemical fumes and toxins when we use these products.
- Moist things or humid environments. Mold spores, bacteria, and mildew thrive in dampened towels, wash cloths, and moist or humid areas. Ozone destroys molds and bacteria, while negative ions remove floating mold spores from the air. Children in homes with high mold show persistent, cold-like symptoms - 300% more than average.
- Pets. Airborne animal and/or pet dander (dried spit from the animal that breaks off the end of their hair and floats in air since they are so small) is a common trigger for allergies and asthma. Plus, the feces from your pet emits added contaminates into the air.
- Insects and other Bugs. Insects and bugs feces is a powerful allergen. In a recent extensive study by the New England Journal of Medicine, more than half the homes tested had high levels of cockroaches. Children living in these homes were more than three times as likely to be hospitalized for asthma.
- Smoking. Smoking in the home or vehicle leaves the air being breathed dense with over 3600 cancer-causing toxins. These toxins also cling to the clothing we wear, and release themselves when we enter other homes and buildings.
- Vehicles. Recent studies show that most people face their worst exposure to polluted air while inside their vehicle. Pollen builds up in your vehicle's a/c system. Plus, exhaust and gasoline fumes easily enter your vehicle.
Studies Proving the Effectiveness of Negative Ions
U.S. Dept. of Agriculture
The U.S.D.A. discovered the following in recent studies conducted in a poultry house, which are notoriously polluted:
- Reduced salmonella (bacteria) transmission between chicks by 98%.
- Reduced airborne salmonella (bacteria) by 95%.
- Reduced airborne dust & particles by 99% in 60 seconds.
(Summary of Study from USDA Website)
Journal of Hygiene
This scientific publication reports that negative ions cause dust particles to agglomerate and settle out of air. For this same reason, ionization can improve the efficiency of filters.
Good Housekeeping Magazine
In March of 1999, Good Housekeeping Magazine had its engineers test an ionizer by using a smoke test, and found that it cleared out the smoke in a tank.
Journal of Hygiene
Scientists showed that ionization reduced bacterial levels in burns and plastic surgery units by over 96% after a two week period, which results in much better and more rapid healing of patients.
Columbia University
Researchers found people with winter and chronic depression show that negative ion generators relieve depression as much as antidepressants. It was also determined that there are relatively no side effects.
European Respiratory Journal
A statistically significant decrease of carbon monoxide values was found with an ionizer activated. This was discovered by researchers at Brompton Hospital in London, and published in European Respiratory Journal.
Journal of Applied Microbiology
The use of negative ions was even found by scientists to reduce the presence of airborne viruses by about 40%. A study featured in the 1987 issue also showed the negative ions are free from any adverse side effects.
St. James University Hospital
Researchers have found that hospital-acquired infections among patients in the Intensive Care Unit were dramatically reduced when ionizers were introduced - and have remained so since. The ionizers were found to successfully remove bacteria from air, reducing the transmission of infection.
Science
A 1976 study featured in this publication provided evidence that negative ions can have a biologically lethal effect on airborne microorganisms.
Journal of Hygiene
A 1979 study found that using negative ionization in the air protected chickens from airborne infection of the deadly Newcastle Disease Virus.
Journal of Food Protection
A 2001 study found that airborne negative ionization was highly effective at destroying airborne and surface salmonella.
University of Medicine and Pharmacy (Romania)
A test on male rats showed that just moderate levels of negative ions increased the resistance of the rats, reducing or eliminating the effect of some chemicals.
(Summary of Study)
Effect of Negative Ions on Drivers
A study by Toyota Central R & D Labs, Inc. found that negative ions can improve fatigue and cognition of drivers. (Copy of Study - PDF File)
Other Negative Ion Studies:
Penn State University Graduate School of Architectural Engineering & Dept. of Biology
"Negative Air Ions Stimulate Mitochondria" Institute of Theoretical and Experimental Biophysics, Russian Academy of Sciences, Pushchino, Moscow Region, Russia. |
ELECTRICAL SPECIFICATIONS:
220-240V, 50 Hz
Shop with confidence, this item comes with 1 YEAR *WARRANTY
* Warranty
-
The product shall be offered with a one-year free warranty from the date of purchase.
-
The following cases are not covered by the free warranty during the warranty period:
Damage caused by disassembly or assembly without permission;
Failure caused by dropping or bumping during the trans-shipment or usage;
Damage owing to Force Majeure (such as natural disasters of flood, fire, or earthquake, etc).
Failure as a result of violating the requirements of the operating instructions;
Unauthorized changes of the warranty card or the invoice of the product shall invalidate the warranty.
3 After the warranty period expires, only the part cost shall be charged for the replacement of any part in the repair and no service charge will be collected.
4. Please present the warranty card when requesting warranty service.
5.Any repair service not covered by the warranty shall be charged according to related regulations.
6. We reserve the final interpretation right of the warranty card and this instructions manual.
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- The successful high bidder must complete the sale transaction within 3 days from the end of the auction.
- All payments made payable as per instructions.
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- All pictures contained within this listing are for illustration purposes only. Please review our policies prior to placing your bid(s).
Warranty and Returns Policy
Items with Manufacturer Warranty:
Buyers must contact manufacturer of the item for all the warranty service within the warranty period. Protect All will provide contact details of the manufacturer to the buyer. Protect All has no other responsibility (including DOA) for items covered with manufacturer warranty.
Items with Onsite Manufacturer Warranty:
Buyers must contact manufacturer of the item for all the on-site warranty service within the warranty period. Protect All will provide contact details of the manufacturer to the buyer. Protect All has no other responsibility (including DOA) for items covered with manufacturer warranty.
Items with Return to Base Warranty:
Buyers are responsible to send back the faulty item to Protect All. Items with valid warranty within the warranty period will be replaced with fully functional unit after checking. Please allow up to 2 weeks for replacement. Protect All has no guarantee on product compatiblity with buyers own equipment unless specified on the item listing.
For ALL AUCTION ITEMS:
Items are NOT refundable after being despatched
Shipping and Handling charges are NOT *refundable.
*If item is genuinely faulty then a replacement or refund can be arranged. However, if damage thru misuse, or inappropriate usage occurs then we take no responsibility. Intransit breakage is covered by insurance when registering parcel. Return postage is to be covered by purchaser, unless optional additional insurance is taken. This policy is in effect to cover returns that have been unnecessary, where returns have been found to function correctly, and the purchaser unable to operate the item. If the item is truely faulty or damaged in transit then the return postage will be refunded. |
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