Compatibility Issues
We are not liable for any incompatibility problems. To avoid selecting the wrong item, be sure to check first and foremost with the manufacturer of this product to ascertain an official answer on the products compatibility with your computer. For secondary advice, you may also e-mail our customer service department, if our product information doesnt cover this vital information. You may also check a major search engine, by entering the product name along with compatibility chart. We urge you not to assume and to try all of these options first before purchasing the item in question. Most important, you need to consider how dated your computer is; incompatibility issues often arise from people who purchase current technology that cant operate in an outdated computer. If you have any questions, please contact us and one of our sales reps will gladly assist you.
The buyer is therefore responsible for any incompatibility issues that may arise.
ITEM/Auction listed
We reserve the right to cancel bids by users with recent or excessive negative feedback. Please bid only if you are serious about completing this transaction.
You are bidding on what is listed in the description of this auction. Please note that some images are from the earlier versions of the product and do not correspond to the latest version. Please do not assume anything about a listing. If you are unsure about something, contact us before you bid.
Payment must be received within 7 days of close of auction. Product availability is not guaranteed after 7 days. If you, for some reason, can not pay within 7 days, please notify us of your situation. If after 7 days we have not received payment without notification, we will file for a non-paying buyer notification, and we will resell the item. We reserve the right to void the auction in the case of late bid withdrawals.
The buyer is therefore responsible for any incompatibility issues that may arise.
Warranty
The following is NOT covered by our limited hardware warranty:
- Software, including the operating system, third party software or reloading of software
- Problems that occur from:
- External causes such as abuse, misuse, electrical power, over-clocking
- Servicing not authorized by Massa Media.
- Problems caused by accessories, parts or components not supplied by Massa Media.
- Products for which Massa Media has not received payment.
- Customer must regularly maintain PC components by removing dust and buildup from normal use.
Your product is guaranteed to work once you receive it. If you are having issues within the first 14 days of receiving it, please contact us and we will take the proper actions to troubleshoot your issue. If needed, we will repair/replace the product at our discretion. S&H will be covered by us. If your component is not available, we will provide one of similar or greater value. This product is chosen at Massa Media's discretion.
Beyond the 15th day thereafter, the buyer will be responsible shipping costs to us.
If any problems arise, please contact us and we will help troubleshoot your issue and take the the appropriate measure to ensure customer satisfaction.
Every system purchased from us is covered by free 1 Year technical support.
Returns accepted.
If for any reason you are not satisfied with your purchase, just return it within 30 days of the date of original invoice for a refund (may be subject to a 20% restocking fee). The item must be in the same condition as you received it (no scratches, dents or missing parts) and must have the original box.
Please contact us before returning an item. A RMA number is required for all returned items.
The buyer is responsible for shipping costs on all items sent back to us.
Damaged or defective items must be returned within 10 days.
No returns on opened software.
1 years Premier warranty on all system components from original invoice date.
What is Premier Warranty?
Premier Warranty means if any of your parts do happen to turn faulty within that 1 Year, We will swap it over for a brand new part on the spot if we have it in stock at the time.
So rather Then you having to wait a long period of time like 6 – 8 weeks for your part to come back from warranty, We will do the waiting for You!
Payment Options
Our PayPal email address is
david@massamedia.com Please be aware that Paypal can take 3-5 days to process as it is transferred from your account to our Massa media Account, and once our customer service team has reconciled your payment.
(recommended)
We accept Visa and Mastercard. Please let us know if you would like to pay via credit card by emailing
massaz@netspace.net.au and our customer care team will telephone you to take your card details over the phone.
Direct Deposit into our Bank Account
Available, details will be emailed upon purchase. Direct Deposit take 2-3 Working days to process.
Limitations of Liability
By placing an order, you agree that Massa Media maximum liability for the products sold on this website is limited to its purchase price only. In no circumstances is Massa Media or any of their representatives liable for special, indirect, consequential, or punitive damages related to products sold.
All product names, trademarks and registered trademarks are the property of their respective owners. Any use of the copy written material or trademarks on this auction should not be viewed as a challenge to those copyrights or trademarks.
Typographical Errors
Massa Media works hard to provide accurate pricing, description, product specification, and any other information communicated by Massa Media. However, we are human and make mistakes. On that basis, we do not guarantee that ALL pricing, description, product specification, and any other information communicated by Massa Media, is correct. If we have listed a product incorrectly, we reserve the right to refuse or cancel this order, whether or not the order has been confirmed and your credit card is charged. In this case, we will immediately issue a full refund (including shipping fee) to your credit card and your order will be cancelled. If we have given inaccurate product information and because of this discrepancy, you no longer want your product, Massa Media will replace, exchange, or return this item (s), but at our sole discretion. Massa Media will investigate the issue and decide whether your claim is valid. Of course, we recommend that before you purchase an item, you check with your manufacturer for the latest information on the product in question to ensure that this purchase is right for you.
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