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The Fine Print:
Below is the fine print... The standardized rules of behavior you can expect. As you read these rules (for those of you who make it this far!) remember, we are real people, we'll do our best to help.
Payment:
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If you plan to purchase more than one item within 48 hours, please let us know and wait for a combined invoice before sending payment so that we can combine shipping costs for you.
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Our preferred payment option is PayPal. Please pay within 3 days of the auction close date.
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If payment is not received, we will send a reminder. If there is no response to the reminder, the order will be canceled and the item will be released back to inventory. At that time, a non-paying bidder notice will be filed with eBay to recoup eBay fees paid. We cannot accept payment after the notice is filed with eBay.
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There are exceptions to most rules, and we try to be considerate of special circumstances. If you won the auction, and something comes up, let us know. We can try to find an answer that works for both of us.
Shipping:
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Item will be shipped within 3-5 business days of receipt of payment, usually sooner. Shipping generally takes 5-10 business days once item is delivered to the carrier.
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International orders pay according to actual postal rates. Please note that for international orders we will only ship via Priority Mail International or Global Express Mail. Please keep that in mind prior to bidding. If you would like a shipping cost for international bids please email us in advance.
- International Buyers – Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.
Our Products:
- We strive for accuracy, both in our descriptions, and our pictures. The pictures you see are the item you are bidding on. Our pictures have the most accurate colors possible, but please keep in mind, individual monitor settings may vary.
- All items are stored in a smoke-free environment.
Returns:
100% Return Guarantee! (Please read the conditions below)
You must contact us within 3 days of receipt of the item. If you're uncertain about an item, please ask before bidding. It'll be easier on both of us than fixing a problem after the fact! Buyer is responsible for all shipping charges.
There is one exception... no refunds on an AS-IS item. Those are normally flawed items with the flaw clearly defined.
About Us:
Our first priority is you!
We make every effort to give you 5-star Service. The star-scores are very important to us because eBay uses them to determine our fees, and our visibility in the search results. Before you place permanent feedback... if anything about this transaction did not live up to our description of the item or our services, please let us know so we can make it right!
Contact Us:
Please contact us through eBay with any questions. With our other jobs, our time is limited, but we try to check our questions at the very least once each day.
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Dixiebelle31 Ornaments
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