Panasonic Lumix DMC-TS1 / FS1 GREEN/ORANGE+4GB-A

• We accept all major credit cards (VISA, Mastercard, Discover, American Express) and direct bank deposit via Paypal.
• Payment must be paid within 7 days.

• Custom tax / import duties will be the sole responsibility of the buyer.
• Citiwide will NOT effort any country tax (VAT) / brokerage charges.
• These charges are normally collected by the delivery freight company or when you pick the item up
  - do not confuse them for additional shipping charges.
• Please check your countries import regulations before making a purchase.
• Charges may apply if a delivery is rejected and sent back to our office.
• We will do all that we can to help you legally minimize your VAT exposure on your request. Please be sure to let us know if you would like to mark the item as a gift with lower value or claim the original value.

• The item will be shipped via Express Couriers (DHL/ UPS/ Fedex/ EMS) within 2 business days once payment and address are cleared. The delivery usually takes 3-5 working days.
• Due to recent changes to some European countries' Customs, an item sent to these countries may be withhold for up to a month.
• We do combine multiple items but we do not deduct the shipping cost.
• If the package was returned due to refusal to pay import tax for shipment by the buyer or unsuccessful delivery (For example, insufficient address information, no such receiver), we will charge you the both ways shipping cost and 5% handling fee.
• We cannot be held responsible for late delivery parcel due to circumstances such as traffic congestion, adverse weather, acts of god custom inspection, etc.
• Our Couriers (DHL / FEDEX / UPS) are unable to deliver to PO Box. Please update the shipping address in Paypal to a physical address.
• Attention: Your phone number and any requirements ( e.g. Color Preference, Size, etc) must be left in Paypal's customer note. Phone number is requested for Express .

• ONLY defective items which caused by manufacturer's fault can be returned within 7 days of receive for delivery.
• All items must be in new condition and with all the original manufacturers' packing.
• Any missing or damaged items will be rejected for return or refund.
• Citiwide will not cover any postage for returned products unless it suffers from manufacture defect.

You can find quick answer in FAQ.

• Warranty shall be given for 1 year upon payment date. Only Cameras, Camcorders, Lens and Flashes will be covered by warranty.
• The warranty only covers manufacturer defects, and not user wear and tear or damage.
• Citiwide shall only be liable for the cost of repairing the unit or refunding the unit value.